Shipping policy

Shipping Policy

Last Updated: July 7, 2026

Thank you for shopping with [STORE NAME]. We are committed to processing and delivering your order as quickly and safely as possible. Please read our Shipping Policy to understand how your order will be handled.

1. Order Processing

All orders are processed within [PROCESSING TIME] after your payment has been successfully confirmed.

  • Orders are processed on [BUSINESS DAYS] only.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During sales events, holidays, or periods of high order volume, processing times may be slightly longer.

You will receive an email confirmation once your order has been processed and dispatched.

2. Shipping Methods

We offer the following shipping options, depending on your location and product availability:

  • Standard Shipping

  • Express Shipping (where available)

  • Cash on Delivery (COD), if applicable

The available shipping methods for your location will be displayed during checkout.

3. Shipping Costs

Shipping charges are calculated based on factors such as your delivery location, order value, package weight, and the shipping method selected.

Typical shipping charges:

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [SHIPPING COST]

  • Free Shipping on orders above: [FREE SHIPPING ORDER VALUE] (if applicable)

The exact shipping cost will be displayed before you complete your purchase.

4. Estimated Delivery Time

After your order has been dispatched, estimated delivery times are:

  • Metro Cities: [X–X BUSINESS DAYS]

  • Other Cities and Towns: [X–X BUSINESS DAYS]

  • Remote or Rural Areas: [X–X BUSINESS DAYS]

Please note that these are estimated delivery times and not guaranteed delivery dates.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email and/or SMS containing:

  • Your tracking number

  • Courier partner details

  • A tracking link (where available)

Please allow up to [X HOURS] after dispatch for tracking information to become active.

6. Delivery Issues and Delays

While we work with reliable shipping partners, delivery delays may occasionally occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Public holidays

  • Courier network delays

  • Natural disasters

  • Government restrictions

  • Remote delivery locations

  • Incorrect or incomplete shipping information provided by the customer

If your order is significantly delayed or you experience any delivery issues, please contact us at [EMAIL ADDRESS]. We will work with our shipping partner to assist you as quickly as possible.

7. Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order.

If an incorrect or incomplete address is provided:

  • Delivery may be delayed.

  • Additional shipping charges may apply for re-delivery.

  • We cannot guarantee successful delivery if incorrect information is submitted.

If you need to update your shipping address, please contact us immediately after placing your order. We can only make changes if your order has not yet been dispatched.

8. Delivery Confirmation

An order is considered delivered once it has been marked as delivered by the shipping carrier to the address provided during checkout.

If you believe your order was marked as delivered but has not been received, please contact us promptly at [EMAIL ADDRESS] so we can investigate with the courier.

9. International Shipping

Option A – If You Ship Internationally

We currently ship to selected international destinations.

  • Delivery times vary by country and may take [X–X BUSINESS DAYS].

  • International shipping charges will be calculated during checkout.

  • Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their destination country.

  • Customs clearance procedures may result in additional delivery delays that are beyond our control.

OR

Option B – If You Do Not Ship Internationally

At this time, we only ship within India. We do not currently offer international shipping. If we expand our shipping destinations in the future, this policy will be updated accordingly.

10. Contact Us

If you have any questions about shipping or your order status, please contact us.

[STORE NAME]

Email: [EMAIL ADDRESS]

Phone: [PHONE NUMBER]

Business Hours: [BUSINESS HOURS]