Terms of service

Terms of Service

Last Updated: July 7, 2026

Welcome to [STORE NAME] ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website, creating an account, or placing an order, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please discontinue using our website and services.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement under applicable Indian law.

  • The information you provide is accurate, complete, and up to date.

2. Account Terms

If you create an account with us, you agree to:

  • Provide accurate and current information.

  • Keep your login credentials confidential.

  • Be responsible for all activities carried out under your account.

  • Notify us immediately of any unauthorized access or suspected security breach.

We reserve the right to suspend or terminate any account that violates these Terms or is used for fraudulent or unlawful purposes.

3. Pricing and Payment

  • All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.

  • Applicable taxes, including GST where required, will be calculated during checkout.

  • Payment must be successfully completed before an order is processed unless Cash on Delivery (COD) is offered.

  • We reserve the right to change product prices, promotions, and discounts at any time without prior notice.

  • In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund if payment has already been received.

Payments are processed securely through trusted third-party payment providers. We do not store complete debit card, credit card, or banking credentials.

4. Product Descriptions

We make every effort to ensure that product descriptions, specifications, images, dimensions, and pricing are accurate.

However:

  • Slight variations in colour, wood grain, texture, finish, or appearance may occur due to natural materials, photography, lighting, or individual screen settings.

  • Product dimensions may vary slightly due to manufacturing tolerances.

  • Product images are for illustrative purposes and may not exactly represent the final product.

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Payment authorization failure

  • Suspected fraud

  • Violation of these Terms

  • Requests from law enforcement or regulatory authorities

If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Return & Refund Policy.

6. Shipping and Delivery

Orders are generally processed within [BUSINESS DAYS] after payment confirmation.

Estimated delivery times displayed on our website are provided for convenience only and are not guaranteed.

Delivery may be delayed due to circumstances beyond our reasonable control, including:

  • Weather conditions

  • Public holidays

  • Courier delays

  • Natural disasters

  • Government restrictions

  • Remote delivery locations

Customers are responsible for providing accurate shipping information. We are not responsible for delays or additional charges resulting from incorrect or incomplete delivery details.

7. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Generally:

  • Products must meet the eligibility requirements stated in our Return & Refund Policy.

  • Refunds will be processed after returned products are received and inspected.

  • Customized or personalized products may not be eligible for return unless they are damaged, defective, or incorrectly supplied.

Please review our Return & Refund Policy before making a purchase.

8. Intellectual Property

All website content, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Product designs

  • Icons

  • Videos

  • Website layout

is the property of [STORE NAME] or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for any unlawful purpose.

  • Submit false, misleading, or fraudulent information.

  • Attempt unauthorized access to our systems.

  • Upload viruses, malware, or malicious software.

  • Disrupt or interfere with the operation or security of the website.

  • Copy, scrape, reproduce, or exploit website content without authorization.

  • Misuse promotional offers or discount codes.

  • Engage in activities that violate any applicable law or the rights of others.

Violation of these Terms may result in suspension or permanent termination of your access to our services.

10. Limitation of Liability

To the fullest extent permitted by applicable law:

  • [STORE NAME] shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products.

  • Our total liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the relevant order.

  • We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, strikes, transportation disruptions, technical failures, or government actions.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

We may revise these Terms from time to time.

Any changes will become effective immediately upon publication on this page unless otherwise stated. Continued use of our website after such updates constitutes your acceptance of the revised Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms, your use of the website, or any purchase made through our website shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, STATE], India, unless otherwise required by applicable law.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

[STORE NAME]

Email: [EMAIL ADDRESS]

Business Address: [BUSINESS ADDRESS]

Phone: [PHONE NUMBER]

Business Hours: [BUSINESS HOURS]